Frequently asked questions

Anyone: individuals, companies, public bodies, charities and recyclers. The buyback price increases with your profile — create a free account to unlock your price list (prices adapted to your profile).

Electronic boards (motherboards, high-grade boards), processors, RAM, hard drives and SSDs, power supplies and complete IT equipment. See our public price lists, updated regularly, or request a quote for a specific lot.

No minimum. Displayed prices apply at the "per kilo" tier; they increase for pallet and full truck volumes. For small volumes, consider grouping shipments to offset postage.

Each product has a public buyback price on its page. Your price depends on your profile (individual, professional, recycler) and quantity. After we receive and weigh your parcel, we assess the equipment and you receive a detailed purchase order to validate online — nothing is binding before your approval.

Create your buyback request online: you get a reference and a shipping slip to include in the parcel, with our warehouse address (RECYNEW, Millonfosse, northern France). Pack carefully: intact components are worth more. For large volumes (pallets), contact us to arrange collection.

You cover shipping for standard parcels. For large volumes (pallet, truck), collection can be arranged and factored into the offer — mention it in your request.

Each request has an online tracking page behind a secure link (sent by email). You see every step: parcel received, assessment, offer, payment — and you validate your purchase order there.

As soon as you accept the offer online, we prepare payment by bank transfer. The purchase order validated online counts as your agreement — nothing to print.

You choose when accepting the offer: either you issue an invoice to RECYNEW for the agreed amount (typical for businesses), or the purchase order is enough and serves as proof of the transaction.

Storage media are securely wiped, or physically destroyed when not reusable. Businesses can request an erasure certificate — mention it in your request.

Both: working components (tested processors, memory, drives) go to reuse — the best outcome; the rest goes to certified material recycling channels (smelters for the precious metals in boards).

Yes — for companies that need it to meet their WEEE obligations, we provide supporting documents. Mention your requirement in the message of your buyback request.